The Challenge attendance

With nurses working rotating shifts across various homes and facilities, Home Nursing agencies faced major challenges in tracking attendance accurately. Paper logs and WhatsApp check-ins led to:

  • Frequent attendance mismatches
  • Confusion around shift start/end times
  • Difficulty verifying night shifts and travel time
  • Inaccurate payroll and performance reporting

This created both operational and compliance risks, especially when families or partner hospitals required documentation of caregiver presence.

The Solution

Home Nursing agencies implemented Care20’s shift-based attendance feature to automate and streamline attendance tracking. This system allows:

  • GPS-enabled check-in and check-out through the caregiver app
  • Shift-specific logging (morning, evening, night) with time stamps
  • Alerts for missed check-ins or late arrivals
  • Real-time attendance visibility for HR and supervisors
  • Automatic integration with salary and timesheet reports

Caregivers simply mark attendance through their mobile app at the start and end of each visit, and the system handles the rest.

The Results

Within the first month of using Care20’s attendance feature, agency reported:

  • 100% shift attendance accuracy
  • 85% drop in time-tracking disputes
  • A complete elimination of manual logs and phone follow-ups
  • Faster payroll processing, directly tied to verified attendance 
  • Improved caregiver accountability and client trust

Testimonial

“Before Care20, tracking who worked where and when was chaos. Now it’s automatic, transparent, and trustworthy. Our caregivers love the simplicity, and our admin team finally has peace of mind.”
— Neha R., Operations Manager, LifeNest Home Care

Conclusion

 

Care20’s shift-based attendance feature helped Agencies turn a fragmented, error-prone system into a seamless, tech-driven workflow. It not only saved time but ensured fairness, compliance, and real-time visibility into workforce operations—vital for any nursing agency.